Terms & Conditions

Terms and Conditions

The terms and conditions constitute the contract between the winning bidder and Joymaker.com.au for the supply of products.

Payments: 

Buyers can make payment through PayPal.
Buyers are required to follow the payment instructions on the checkout page. If buyers fail to follow instructions, Joymaker.com.au is not liable for any unidentified payment and delay of delivery.
Payment usually takes 24-48 hours to process.
Items will be dispatched after your payment has cleared.
All prices for items and shipping costs are quoted in Australian Dollars.

 

Shipping and Handling: 

At present, shipment is only with Australia Post
Items are generally dispatched within 1-2 business days after payment has cleared. Delivery usually takes 2-5 days but please allow up to 10 days in case of delays affecting Australia Post. Buyers will be able to trace the package online during the entire process. Buyers have the full responsibility to provide us with the correct delivery address on checkout before payment. Any changes of address after checkout will not be considered as valid.
Joymaker.com.au is not liable for any delays, losses or damage to items due to changes of delivery address after checkout or mistakes made by buyers. A redelivery fee will be charged to buyers for items that are un-deliverable and or returned to Joymaker.com.au due to incorrect delivery address.
Items will only be delivered during normal business hours Monday to Friday (9am - 5pm) on weekdays. Delivery is not available on weekends, public holidays or after business hours.
Items will only be dispatched after payment is cleared.
Buyers are recommended to leave positive feedback on the items they receive.
Joymaker.com.au will leave feedback to the buyers on the same day we receive cleared payment from the buyer
If the buyer is not satisfied with their purchase, please contact us BEFORE leaving feedback.
Joymaker.com.au will try to compromise and reach a satisfying agreement.